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Let's chat!

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I respond to emails within two business days, and I do not answer my email on evenings or weekends.

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Frequently Asked Questions

  • Do you offer sessions in-person or virtually?
    Both! My office is located at 1834A Oak Bay Ave, and I offer sessions virtually through JaneApp.
  • How do I book a free, 20-minute consultation?
    Check my schedule at: Email me at alexandra(@) with a bit about what you’re looking for from counselling and a few times that work for you
  • How do I book a first session?
    First sessions can be booked during the consultation, or after a consultation via email at alexandra(@) Please check my calendar first and include a few available times in your email:
  • Will my insurance cover your services?
    I am a Registered Clinical Counsellor (RCC) with the BC Association of Clinical Counsellors (BCACC). Most insurance policies will cover my services, but it is up to you to check with your provider.
  • What payment methods do you accept?
    I can accept e-transfer or credit card payments.
  • What does each session cost?
    I charge $147 ($140+GST) per session. I have limited number of spots available for sliding scale - please email me at alexandra @ to see if I have any spaces open currently.
  • How long do we work together through the therapy process?
    The pace of sessions is your choice. I understand that therapy is taxing on our money, time, energy, and emotions. I’m happy to work on whatever schedule you have access to, and find that having our first 3-4 sessions weekly/biweekly helps build momentum. After that we can space out as works best for you.
  • Do I have to live in BC to work with you?
    Nope! I’m insured to work with clients across Canada. The only complication is insurers outside of BC might not cover my services.
  • What can I expect from my first session?
    In a first session I start by reviewing ethical/legal information like confidentiality, complaints process, and fees. Then I’ll recap what sessions with me generally look like (structure, types of questions, etc.), and share a bit about myself as a person, not just counsellor. Then we’ll explore what’s bringing you in, what you hope to get from counselling, and why now is the right time to start this process. First sessions are general. I like to think of them as laying a foundation or identifying the pieces of the puzzle (to mix metaphors, which I do often).
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